Skip to the guide

Contact

How to contact the site about screenshot-guide corrections, missing devices, accessibility problems and technical feedback.

At a glance

Use the site contact channel to report an inaccurate shortcut, an outdated interface, a broken page, a missing device guide or an accessibility problem.

Realistic screenshot-selection example.

What to include in a correction report

Include the page URL, device model, operating-system version, the step that differs, and—if possible—the official support page that documents the current behavior.

Do not send sensitive screenshots

Before attaching a screenshot to a support request, remove passwords, authentication codes, account numbers, private conversations, addresses and other unnecessary personal information.

Device-specific reports

For laptop or phone button-layout problems, include the exact model because manufacturers can change key assignments and button placement between generations.

Response priorities

Technical errors that can mislead users should be reviewed before cosmetic suggestions. Spelling, punctuation, accessibility and broken-link reports are also useful.

Frequently asked questions

Can I suggest a new device guide?

Yes. Include the device family and the screenshot problem you want covered.

Should I send login details?

No. Never send passwords or authentication codes.

Can I report a broken YouTube video?

Yes. Include the page where the video appears.

Video guide

Video guide · Cross-platform tutorialHow to take a screenshot on Windows, Mac, iPhone and Android